people's heartaches (make others' hearts break)

I'm feeling so lost
Can't read the map where to go
'Cause we hurt each other so
these broken words
and broken bones

I need a sunrise
A pleasant surprise
to rest
my weary head is full of pain
and so much heavy stress

and people's heartaches
makes others hearts break
and so the story goes
I need to know there's hope
behind this rain and all this snow